Insights Cultural intelligence
Insights on cultural intelligence
Five ordinary situations, taken one by one: what was observed, what was assumed, and what could still be checked.
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Insight
Before correcting a behaviour, you need to know what you are looking at
What we observe is a fact.
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Insight
Silence does not always mean what you think
A few seconds of silence can trigger a conclusion.
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Insight
An instruction can be clear to the person giving it and ambiguous to the person receiving it
An instruction can be perfectly phrased and still produce several readings.
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Insight
Not everything is cultural
Looking for a cultural explanation too early can keep you from seeing the real problem.
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Insight
Adapting without lowering the bar
The objective can stay exactly the same while the way you bring someone to it changes.
These texts go deeper into one dimension of our expertise The full mechanism, the demonstration that makes it visible and the possible forms of engagement are set out on the expertise page.
Cultural intelligence