Skip to main content
Insights
About us
Contact
Français English
My account
Mosaïca training

The 4 Keys to Success for Inclusive Leaders

Connect culture, structure, cultural intelligence and recruitment in order to act with precision in a diverse team.

Durations
4 h8 h16 h
Formats
In personOnline
Delivery
In-housePublic session
A Mosaïca Conseils trainer leading a session in front of a group of managers seated in a U-shape, in a conference room with a projection screen and a flip chart.
Why this training exists

Treat everyone the same, or adapt: the manager's dilemma

Managers often step into situations involving diversity with no shared framework, caught between uniformity and adaptation.

I apply the rule I do not take the context into account I create inconsistent treatment

A rule is applied without regard for the context.

Is this rigour, or a failure to adapt to the real situation?

A misunderstanding is read as an attitude problem.

Is this a lack of motivation, or a difference in communication codes?

A selection process overvalues cultural familiarity.

Are we choosing the best skills, or simply the closest resemblance?

Two managers settle the same situation differently.

Are shared reference points missing for deciding consistently?

Connecting culture, structure, cultural intelligence and recruitment allows the manager to act with precision rather than at random.

Objectives

What you will be able to do

By the end of the training, the participant will be able to:

  1. Contribute to a structure that supports the company's culture.
  2. Take part in defining and passing on the organizational culture.
  3. Draw on the resources needed to exercise inclusive leadership.
  4. Develop your cultural intelligence in a diverse work environment.
  5. Select profiles suited to the organization's cultural context.
Program
  1. Frame the business issues.The issues tied to diversity, and inclusive leadership as a business stance.
  2. Explore the four keys to success.Culture, structure, cultural intelligence and recruitment.
  3. Decode cultural codes.The communication chain and the balance between structure and culture.
  4. Equip onboarding and integration.Onboarding and integration tools, and reasonable accommodation.
  5. Rethink how profiles are selected.International recruitment and selection adapted to the cultural context.
  6. Move to action.Self-assessment, manager's action plan and decision framework.

The 4 Keys to Success for Inclusive Leaders

Inclusive leadership does not rest on a single individual quality: it connects four organizational levers.

Inclusive leadership

4 keys that reinforce one another.

Culture

Carry and pass on the organization's culture.

Take part in defining and passing on the organizational culture, beyond the written rules.

Structure

Build a structure that supports that culture.

Contribute to organizational practices and reference points consistent with the intended culture.

Cultural intelligence

Read situations before stepping in.

Decode cultural codes and adjust your communication within a diverse team.

Recruitment

Select and welcome with care.

Adapt recruitment, onboarding, integration and reasonable accommodation to the organization's real context.

Included

The training includes a self-assessment on the four keys, leading to a personal map of priorities for the manager.

Depth

Choose the depth

The same four keys. Three levels of depth, depending on your issue.

4 h

Understand

Situate yourself against the four keys and identify the management decisions that call for more consistency.

  • Business issues tied to diversity
  • International recruitment and its realities
  • Welcome and integration
  • Inclusive leadership as a business stance

Ideal for raising managers' awareness of the four keys before stepping in.

8 h

Practise

Put the four keys to the test in situations of onboarding, communication, adaptation and selection.

  • The four keys to success
  • Cultural codes and the communication chain
  • Onboarding and integration tools
  • Rethinking how profiles are selected

Ideal for managers, supervisors and team leads.

16 h

Go deeper and transfer

Work through complex cases, harmonize management practices and prepare the transfer into the team.

  • Lab on inclusive decisions
  • Harmonizing practices among managers
  • Transfer plan for the four keys
  • Application to the organizational context

Ideal for management teams that have to harmonize their decisions.

Understand Practise Go deeper

The teaching approach

Training you practise

Participants do not stay in the audience: they position themselves, argue real cases and prepare their action plan.

  1. Position yourself

    Assess yourself on the four keys and build your personal map of priorities.

  2. Analyze

    Study a management incident or a real case.

  3. Simulate

    Stage an inclusive decision.

  4. Harmonize

    Build shared reference points among managers.

  5. Transfer

    Prepare an action and transfer plan for the team.

Self-assessment on the four keys Analysis of a management incident Mosaïca case studies Rule, context and adaptation matrix Simulation of an inclusive decision Lab on difficult decisions

The cases and tools used — the four-keys framework, the manager's action plan — are built from your organization's real situations.

Plan

Plan the training

For your organization

Training adapted to your context

Your rules, your management practices and your real situations are the raw material of the training.

Durations
4 h · 8 h · 16 h
Formats
In person · Online
Adaptation
To the organization's context
Request a proposal
Public session

Public calendar coming soon

Receive the next dates as soon as they are published.

Be notified of upcoming training

Not sure which format suits your team? Let's talk about your context.