A thousand behaviours a day. What mosaic do they form?
An advisory firm in organizational culture and cultural intelligence.
We help organizations close the distance between their intentions
and what people actually experience day to day.
Organizations trust us with advisory, training and support engagements.
The problem people name is not always the problem to address.
Where a situation becomes visible is rarely where it gets resolved.
-
« People are leaving. »
The immediate reactionAct on retention.
The Mosaïca readingWhat happens before the departure?
-
« There is a cultural tension. »
The immediate reactionTrain people on cultural differences.
The Mosaïca readingWhat did we actually observe, and what did we interpret?
-
« Our managers need training. »
The immediate reactionSet up a training session.
The Mosaïca readingIs the problem really a lack of skill?
An organization tells several realities at once.
What it wants, what it has organized, and what people experience. These three levels rarely line up, and the gap is not a fault: it is information.
What is intended
Mission, intentions, strategy, commitments.
What is organized
Roles, responsibilities, processes, rules, decision-making mechanisms.
Decisions and practices
What people actually do with that framework. This is where the organization becomes an experience.
What is experienced
What teams observe, understand and learn day after day.
This reading cannot be done from a distance.
A situation does not call for a service. It calls for the right level of intervention.
We start by locating what needs to be understood, then bring in the form of engagement that fits.
Understand
When the situation has to be clarified before deciding.
Act
When the organization knows what needs to change, or wants to build its capacity to make it happen.
-
Skills development
Training, workshops and programs built from real work situations.
-
International recruitment
Selection, pre-arrival preparation, integration and retention, end to end.
-
Speaking engagements
Opening up discussion on culture, leadership and cultural intelligence.
-
Regional Roundtables
Bringing decision-makers together around situations and issues that go beyond any single organization.
An initiative rolled out across all of Domtar’s mills in Quebec.
Mosaïca worked with Domtar across all of its Quebec mills to redesign its recruitment, integration and retention processes.
See this engagementThe Intégramètre
See what works. Identify what exposes the organization. Decide where to act.
The Intégramètre examines the practices that shape the welcome, integration, inclusion and retention of international workers. It locates where the organization stands, identifies the gaps and turns the diagnostic into concrete priorities.
Discover the Intégramètre- 70
- activities examined
- 11
- stages in the journey
- 1
- prioritized action plan
Mosaïca takes part in the wider conversation on work and organizations.
Analyses and columns on the shifts running through work and organizations.
-
Analysis
National integration policy: what changes for organizations
What the policy actually changes for Quebec employers.
-
Column — Informe Affaires
Diverse teams, managers left on their own
When teams change faster than the reference points managers rely on.
A situation to understand. A decision to clarify. A practice to structure.
You don’t have to choose a service before talking to us. Describe the situation, and we will locate the right level of intervention with you.
3499, rue de l’Énergie, Jonquière (Québec) G7X 0C1 418-540-6692 info@mosaicaconseils.com